Customers’ buying experienced has evolved into a data-driven relationship for businesses. For that reason, most organisations are today dependent on machine learning, advanced analytics and IoT to impact customer experience and drive business success. With the fierce competition going on, companies are bound to keep seeking innovative ways to engage their customers.
For a whole year, SAP Leonardo has been demonstrating the results of digital innovation that has enabled the streamlined integration of countless devices and software packages to create a superior network of artificial intelligence.
The analyst firm Gartner keeps a close eye on trends in the IT-related industries, and analyses them using its proprietary toolset to extract key business intelligence. Periodically, it publishes an independent “Magic Quadrant” report which focuses on a particular sector, and identifies certain companies as visionary in their approach.
SAP has come up with a fast digital innovation for telcos which involves much lesser risk. SAP Leonardo enables organizations to execute cutting edge organization procedures to recognize margin risk over their activities, pick up knowledge into clients, products, and resource productivity, and anticipate results based on organization-particular data.